A Laptop Program to Advance Health and Aged Care Services

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Technology is changing every day in every industry. And healthcare is no different. We’re seeing tech advancements that are saving lives and making everyday tasks in the industry easier and more efficient. The industrial computer cart on wheels is a common sight in a medical facility, but there are many other uses for laptops too. Below are some of the ways technology can deliver powerful outcomes for health and aged care services. 

Medication and treatment 

With access to accurate patient records, doctors and nurses can review a full medical history in detail, enabling them to diagnose, treat, and administer medications in a timely manner. 

Security and organised record keeping 

Traditional filing systems are problematic. In an emergency, medical staff need fast access to patient records. If it’s a life-or-death situation, rummaging through a cabinet to find a patient file wastes precious time. Using a secure and efficient digital filing system not only protects patients’ privacy, it also makes finding important information easier. 

Computers for every room 

Laptops give doctors and nurses access to a portable solution that’s equipped with everything they need, wherever they are. 

Offsite care 

Laptop computers are portable so they can accompany doctors and nurses on home visits, giving them offsite access to the hospital network. 

Surgical procedures 

Surgeons rely on computer systems for performing intricate procedures and monitoring the wellbeing of their patients. Laptop carts are commonly used in theatre as a solution for medical imaging, allowing surgeons to monitor a procedure closely. 

Communication and inventory management 

Doctors and nurses can also access the internet for information shared by their peers on conditions they are perhaps unfamiliar with, but others in their profession have treated. 

Our tailored notebook program 

Trident offers a Notebook Program powered by HP and Intel® Core™ Processors1. which enables all staff to have access to a laptop. This program gives healthcare facilities access to a tailored solution to meet their specific needs. We’ve been doing it for quite some time now, so we’ve got a great understanding of what most facilities need. Management and support are key to what we do. Your organisation can appreciate the benefits of: 

  • Certified and trained technicians 
  • Dedicated mobility management team 
  • Model specific spare parts located onsite  
  • Additional model specific spare parts located at Trident 
  • Root cause analysis of repair data 
  • Spare parts forecasting 
  • Strong vendor and parts supplier relationships 
  • On time delivery of laptops 
  • Access to Finance Vendors specialising in the healthcare industry 

Supply of notebooks 

By working closely with vendors to lock in pricing for as long as possible, Trident can help you maximise your budget. The continuity of the contract also means your staff will receive an identical or very similar machine over time. We specialise in a range of brands, but one brand we rate highly is Hewlett Packard. 

It’s their vision to constantly innovate to ensure your frontline workers can be as efficient as possible. Some of their current models include: 

  • HP ProBook 11EE 
  • HP ProBook 430 G8 
  • HP ProBook 435 x360 G8 
  • HP EliteBook 830 x360 G8 
  • HP EliteBook 1030 x360 G8 
  • HP Elitebook x360 830 G9 
  • HP Elite x360 1040 G9 

Warranty service and support 

All machines will come with the appropriate vendor warranty as requested. We are certified service agents and can provide this service component for the machines as supplied for warranty and insurance repairs. 

Trident also utilises a task tracking software platform to monitor all repair tasks taking place at our Notebook Program customer sites. This means Trident can provide regular reporting on repair types and repair times to the facilities we are managing. 

This software also allows Trident to be proactive in spare parts/issue management as we have visibility into trends for each type of notebook and can adjust our practices dynamically to ensure no impact on your organisations. 

Various service packages are available, which means you can tailor the service level to suit your needs and budget. 

Continuous service 

From consignment stock through to the purchase of buffer stock, Trident will actively monitor the needs of the program and adjust as required. We have existing database monitoring systems to manage the needs of multiple sites and can meet any increased manpower demands. 

We don’t just do computers 

Trident can support your healthcare team with a range of IT needs. The products and services we offer include: 

  • End User Computing – Laptops / Tablets / Desktops / Workstations / etc 
  • Infrastructure – Servers / Storage / Hyperconverged / Hybrid / Cloud 
  • Networking – Wired and Wireless Installations 
  • Security – Firewall / EndPoint / Managed Threat Protection 
  • Backup – On-Premise / Cloud / BUaaS 
  • Software 
  • Peripherals 
  • Disaster Recovery – DRaaS 
  • Connectivity – Data Links / Co-Location 
  • Professional Services – Project / Ad Hoc / Health Checks 
  • Project Management 
  • Consulting Services 
  • Onsite or remote resources – Service Desk / Backfill / Contract 
  • Full Managed Services 
  • Education and Training 

Get in touch 

With our long history working with healthcare organisations, we can bring our experience and understanding to provide tech support and equipment to your staff. Contact us today to learn more. 

1 Intel, the Intel logo, the Intel Inside logo and Intel Core are trademarks of Intel Corporation or its subsidiaries. 

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