Our flexible solutions are designed around your organisation’s needs
We have the team to design, deploy and manage all your IT solutions
Whatever your IT project, we’re with you from the word “go”
24/7 National Service Desk
Things don’t always go wrong from 9 to 5. We have the coverage for that
Services from Trident
From a global pandemic to a recession, your organisation has survived a heck of a lot! Don’t let your IT system be yet another obstacle you need to overcome. At Trident, we understand that life will throw enough curveballs your organisation’s way without IT being yet another headache. Which is why we offer a range of services and solutions covering Solution Design and Deployment, Managed Services, Resourcing, 24-hour National Service Desk, National Operations Centre and National Response Centre to keep your organisation ahead of the game.
How our services can help
You’re different – and we like that! We design our IT services to make sure they suit your school or organisation right down to the ground.
Demand for IT support and rapid response and remediation has grown a lot in the last few years, and our Managed Services team has grown with it! We tailor solutions to your needs, supported by experienced and accredited system and network engineers. at our National Service Desk.
We have spent years putting together a team of experts, so you don’t have to. Technology professionals across the entire technology stack with the experience to design and deploy the industry standard IT solutions you deserve.
Our Project Management framework was created to ensure the successful delivery of any solution. You can rely on Trident to manage your entire project from initial specification to implementation, testing, and post-project review, control and communication.
Our service catalogue offers a wide range of cost-effective services and solutions. Depending on your organisation’s needs, we can offer a complementary, partly or fully managed solution that will help address the issues your organisation experiences when managing its own ICT systems.
National Service Desk
Your school or organisation never sleeps, and neither do we! We can provide a comprehensive outsourced 24-hour National Desk solution to ensure there is always someone on-hand to help with your IT woes.
A dedicated Internet connection that delivers optimal performance, superior availability and access via Trident's carrier grade infrastructure, as well as a variety of third-party suppliers including NBNCo.
Professional IP VPN
Trident’s Professional IP VPN (Virtual Private Network) is the secure and effective way to share applications, communicate between offices and increase productivity – all over your own private network.
Premium backup testing service
We can provide you peace of mind by making sure your data is protected. We regularly test your systems and software to make sure if a disaster happens, you can restore your data and be back up and running in no time.